Planet 7 Casino Overview

Planet 7 Online casino has been round since 2009, however tracing the possession of the on line casino isn’t precisely straight ahead, which is already a nasty signal. We perceive that not many on-line casinos may be very forthcoming with their possession data, particularly if they’re accepting gamers from international locations just like the USA, however these guys have one hell of a shell recreation occurring.

Our investigating has led us to the next: Planet 7 is owned and operated by the Ace Income Group, which was previously the Crystal Palace Group, which itself is a subsidiary of the Digital Casinos Group. Received that straight? There’s a cause for the layers of corporations; Digital has had a nasty title within the business for a very long time. Nonetheless, they continue to be one of many largest operators within the recreation.

Buyer Service

Nicely, this one is a bit stunning, even to us and we’ve got seen every part on this business. Planet 7 On line casino boasts of getting glorious customer support and is giving its gamers electronic mail, stay chat and TOLL-FREE cellphone choices to succeed in them. That is fairly daring contemplating all of the crap they take for sluggish enjoying gamers, however we assume their place is to get out in entrance of the complaints earlier than they escalate too far into the mainstream.

On the events that claims have made it on a discussion board web site, there seems to be a customer support consultant who responds on behalf of Planet 7. Usually, there are loads of excuses being thrown round (come on, being “swamped” is not any excuse nowadays) however not less than they aren’t going silent. That is more than likely the rationale that Planet 7 hasn’t been blacklisted by each evaluation web site, and is certainly a think about our rating of their on line casino.

Software program

We’ve got to present Planet 7 On line casino credit score right here. As a U.S. going through on-line on line casino, their choices for software program suppliers is proscribed, however they’ve a relationship with the most effective on the market in Actual Time Gaming. RTG are one of many unique software program distributors within the business, they usually have by no means wavered from their acceptance of gamers from the US at their licensees’ manufacturers. With the in depth historical past within the enterprise, RTG has constructed a wonderful suite of video games which we are going to define somewhat additional down.

It’s considerably stunning that they’d proceed to permit questionably-run operators on their platform. Perhaps they’ve some type of management over these websites which ensures that on the very least they are going to be paid their royalties; with the ability to run the on line casino off at any level must be sufficient management. One business insider tell us that the RTG people have a long-standing relationship with the homeowners of Digital On line casino Group and they’re consistently maintaining this group in verify and making an attempt their greatest to ensure casinos like Planet 7 are above board with their gamers.


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