(18 reviews)

MrGreen.com

Avg rating: 3.1

Please avoid this company

Won £95 on 30th November and have had to send pics of my driving licence to verify my account. Still no money paid out just stalling tactics, any review stating they are timely/easy to deal with must be suspect given what I have seen myself and now read online. I would not have signed up after reading every single review except the obviously false ones, I have used multiple other casinos and money is paid out within the same day at the latest this is a ploy to swell their bank balances and nothing more from what I can see. I have spoken to customer service twice they answered and twice they did not. The times they answered me I was asked to wait. What a joke. This is a common problem across multiple countries. I feel scammed and once I get my money will not be back ever again. Please avoid this company.

Most bad place

Sheeting system if you get free spin the system makes sing out and when I sing in the free Spin gone and they telling me spring over 😂 most bad place to lose your money

Stay away from this website

Stay away from this website. Criminals. Take your money to any other casino.

MrGreen.com Overview

The casino was established in 2008 and runs on a multi-software platform, offering games from a wide number of suppliers. The company is operated by MrGreen.com Ltd. And is under the jurisdiction of the Gambling Commission and Malta Gaming Authority. Having grown massively in the market, including a new and exciting sports book offering. It was named Casino Operator of the Year in 2013 at the annual Internet Gaming Awards. And prides itself on giving you the best experience possible.

Security and Regulation

The site has been around since 2008 and has won numerous awards and obviously holds the best licenses and certifications. This casino is licensed and regulated by the UK Gambling Commission as well as the Malta Gaming Authority. Further to this, it also uses various security measures to ensure your complete safety online. This consists of a 128-bit SSL encryption to make sure that your personal information is held safely.

It also has ensured that its Random Number Generator is regularly tested and is certified by TST (Technical Systems Testing). So, you can rest assured that it is completely fair. All the games provided by the casino are tested and certified by eCOGRA. So, you can be sure that when you play at MrGreen.com. You are playing on a game that has been ruled by a third party as completely fair. Mr. Green, unfortunately, doesn’t post its RTP. But because it is strictly regulated this shouldn’t actually cause a problem. However, this means it isn’t as transparent as some other casinos around.

Customer Support

MrGreen.com prides itself on the quality of its customer service and always strives to provide the best. It is lauded by players for being friendly, helpful, professional and quick. Like most other casinos. Its customer support can be accessed all day every day through email, telephone and live chat. It is always available, in many different languages, even on any public holiday. This gives you great peace of mind that there is always someone you can talk to if an issue arises.

Obviously, live chat and telephone are the quickest methods. However, email is another great option as they are normally responded to with 24 hours and you can get responses in as quick as just 2 hours. Which is mega fast for an email service. The FAQ is a great help should you need it. It offers answers to various question such as banking queries, technical issues and withdrawal and depositing questions. I would recommend you check this out before you go to customer support because chances are. You’ll find your answers there.

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Website: https://www.mrgreen.com/

Phone Number: +441765522017

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Reviews

Please avoid this company

Won £95 on 30th November and have had to send pics of my driving licence to verify my account. Still no money paid out just stalling tactics, any review stating they are timely/easy to deal with must be suspect given what I have seen myself and now read online. I would not have signed up after reading every single review except the obviously false ones, I have used multiple other casinos and money is paid out within the same day at the latest this is a ploy to swell their bank balances and nothing more from what I can see. I have spoken to customer service twice they answered and twice they did not. The times they answered me I was asked to wait. What a joke. This is a common problem across multiple countries. I feel scammed and once I get my money will not be back ever again. Please avoid this company.

Most bad place

Sheeting system if you get free spin the system makes sing out and when I sing in the free Spin gone and they telling me spring over 😂 most bad place to lose your money

Stay away from this website

Stay away from this website. Criminals. Take your money to any other casino.

This casino has no plan

This casino has no plan on rewarding there members over 8 months ago they said they will roll our a new loyalty program for their players and all playing in the interim would have been considered to compensate and reward them.

This is a superb enjoy internet site

It is an excellent have fun with site. I spend time this incredibly much. People compensate speedily in addition to I’ve truly generally has a great experience.

Withdrawal timing is very fast

I make deposits with Mastercard and withdrawal timing is very fast

Best on line gambling house at any time

Very best on the net casino ever. Your game titles are extremely enjoyment, We have won significant as well as the payouts are extremely fast. It is just a casino…I you are BIG too. Recently i shed manner a lot more than My partner and i succeed, yet I understand earning is incredibly doable, We have won. I understand they spend, and so they spend fast. It is so enjoyable as a way to use on our mobile phone or our table prime, each time My partner and i feel like it

Just had a huge win

Just had a huge win from £70 to 760 on slots, fast withdrawals as well huge plus

Very professional

The games are completely unique and not like the rest. This Casino is always producing new and exciting games. Games that appeal to everyone. The payouts are handled very professional.

This gaming site works

This gaming site works great and has proven to be reliable as well as surprisingly fair. I have often received little surprise deposits into my account, when luck has not been favorable

I totally recommend to everyone.

Love this Casino I can play any place with no restrictions, The games are great with new ones all the time. I have hit a jackpot or 2 and all in the comfort of my home. I totally recommend to everyone.

Everything worked

Everything worked out real smooth, pleasant experience!

Great games

Great games and always helps when ya have a little bit more coming in during these though times.. stay safe

It has the coolest games ever!

It has the coolest games ever! Plus it’s super easy to load and cash out! What more can you ask for!!

Awful support

Awful support system that will lead you on with long emails and completely ignore your messages. They will take your money and then close your account!! Joseph made my experience a nightmare.

Casino games are terrible

The casino itself is dreadful all there exclusive casino games are terrible, the only fair thing is the live casino which it’s like on any other casino they give you no bonuses except when you first apply. So if you lose a lot of money in the casino they won’t give you any bonus to try get a bit back. The customer service people are rude especially a guy called Ian. Try a bigger well known casino at least they try compensate loses and have better exclusives and normal casino games

Its a scam

Do not play on any site that offers starburst. They fuckup the win % you dont ever get to win a damn thing on 10 cents maybe but as soon as a player tries 30 cents or even 1 dollar suddenly the game changes and you win 0%. Its a scam on a big scale they are just thief’s. go to your local police.

Stay away at all costs.

Its with a heavy heart, but this company is not a fair company. I had reply to an email regarding being credit checked while self excluded five weeks ago. The email said i would receiving my GDPR request shortly. Since this time nothing, numerous email and tweets and live chat and still nothing. I believe they are holding data on me that is wrong. By the way, its now owed by William Hill. Stay away at all costs.

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